At Brit Furnishing, your privacy is our priority. This Privacy Policy outlines in detail how we collect, use, store, and protect your personal data when you visit our website, interact with our content, or make a purchase. By using our site, you agree to the practices described in this policy.
We may revise this Privacy Policy to reflect changes in legal requirements or business practices. Any updates will be posted on this page, and we encourage you to review it periodically.
Section 1 – Information We Collect
We collect and process different categories of personal information to provide our services efficiently. This includes:
- Identity Data: Full name, email address, and phone number
- Contact Data: Billing address and shipping/delivery address
- Transaction Data: Order details, payment history, purchase records
- Technical Data: IP address, browser type and version, device information, operating system, and platform
- Usage Data: Your activity on our site, including pages viewed, interactions, and navigation paths
- Marketing and Communication Data: Preferences for receiving promotional content and updates
We collect only the information necessary to fulfil our contractual and legal obligations and to enhance your experience.
Section 2 – How We Collect Your Data?
We obtain your data using the following methods:
- Direct Interactions: When you complete contact forms, subscribe to our newsletter, place an order, or communicate with us via email or phone.
- Automated Technologies: Through cookies, log files, web beacons, and analytics scripts that track usage patterns and technical details.
- Third Parties and Integrations: From payment processors, delivery providers, advertising partners, and e-commerce tools such as Shopify.
Section 3 – How We Use Your Information
We use your data for a variety of lawful business purposes, such as:
- Order Fulfilment: Processing payments, managing deliveries, and updating you on order status
- Customer Service: Providing support, responding to queries, and handling returns or concerns
- Account and Security Management: Preventing fraud, verifying transactions, and ensuring safe browsing
- Marketing Communications: Sending updates, special offers, and newsletters if you’ve opted in
- Site Improvements: Enhancing our user interface, developing new features, and customising your experience
- Legal Compliance: Meeting regulatory requirements and cooperating with legal requests
Section 4 – Sharing Your Data
We only share personal information with trusted third parties when necessary to deliver our services:
- Operational Partners: Including Shopify, payment gateways, delivery providers, and customer service tools
- Marketing Platforms: Used to distribute newsletters and promotional materials to consenting subscribers
- Regulatory Authorities: When required to comply with laws, regulations, or court orders
We do not sell or lease your personal information under any circumstances.
Section 5 – Cookies and Analytics
Our site uses cookies and similar technologies to:
- Remember user preferences and settings
- Track site usage and traffic patterns
- Improve functionality and performance
- Deliver tailored marketing content
Most browsers allow you to manage cookies. You can disable them, although this may limit some features of the site.
Section 6 – Data Retention
We retain your data:
- For as long as needed to fulfil the purposes outlined in this policy
- To comply with legal, tax, and accounting requirements
- Until you request deletion or unsubscribe from our services
We conduct periodic reviews of the data we hold and securely delete or anonymise what’s no longer needed.
Section 7 – Your Rights
You have full rights under the UK General Data Protection Regulation (UK GDPR), including:
- Access: Request a copy of the personal data we hold
- Correction: Ask for incomplete or incorrect data to be updated
- Erasure: Request deletion of your data, where legally applicable
- Restriction: Ask us to limit the processing of your data in certain scenarios
- Objection: Object to processing for marketing or based on legitimate interests
- Withdrawal: Revoke your consent to receive newsletters or promotional emails at any time
To exercise any of these rights, please get in touch using the contact information below.
Section 8 – Data Security
We use secure systems and practices to ensure your data is protected. These include:
- SSL encryption for data transmission
- Secure hosting and firewalls
- Restricted access to authorised personnel only
- Regular audits and updates of our security protocols
Despite our efforts, no digital system is entirely secure, so we cannot guarantee absolute protection.
Section 9 – Third-Party Links
Our website may contain links to external websites or services. These sites are operated independently, and we are not responsible for their privacy practices or content. We recommend reviewing their privacy policies before engaging with them.
Section 10 – Contact Us
For any questions, concerns, or requests related to this Privacy Policy, please contact:
Brit Furnishing
Email: info@britfurnishing.co.uk
Phone: 07496292168